Supervisors interview, select, and hire staff and clinicians with appropriate skills
and qualities that fit the culture of the integrated clinic.Supervisors listen to behavioral health and primary care clinicians and
help assist with problem-solving. When this relates to patient care, supervisors help without
taking over patient care.Supervisors manage a clinical practice in addition to having
supervisory responsibilities; maintaining a clinical practice is important as a way to stay relevant
and engaged in patient care.Supervisors model exemplary clinical behavior and are highly
collaborative with other clinicians on the team.Supervisors identify, execute, and implement learning opportunities to help
integrated team members (e.g., primary care clinicians, BHCs, psychiatrists) and improve the
clinic’s integrated care model.Clinicians acknowledge and integrate into patient care the priorities of
other providers, using the contributions, skills, and knowledge of others who have different
roles and expertise.Clinicians incorporate and act on input from other team members.Clinicians share decision-making with other members of the team
by identifying points where team member perspectives need to be combined and an
explicit decision needs to be negotiated.Clinicians adapt to others’ working styles
and preferences, within the limits of the basic roles and processes established by
the organization.
